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Support

Tell us what happened

Support email

support@bookly.me
Email us
  • If you have an account, write from the email it’s registered with
  • If it affects your clients, tell us what they see

Telegram

Message us on Telegram any time — we reply during working hours.

Message us on Telegram

Write any time — we reply during working hours, in English or Ukrainian.

How to get it sorted in one email

Three tips so we can sort it out from your first email.

  • Write from your account’s email

    Email support from the address your account is registered with, so we can see straight away which account it is.

  • Describe what happened, step by step

    What you did, what you expected, what happened and when. A screenshot helps even more.

  • Keep it in one thread

    We read email during working hours. To add something, reply in the same thread — the whole story stays in one place.

Questions about support

Your question isn’t here? Search the help center.

There’s no chat with our team on the site — email support. Every way to reach us that works is listed at the top of this page.

Yes, write any time. We read your email during working hours and reply in the same thread.

No, there is no support phone line. Send an email instead: it is easy to attach a screenshot, and the whole story stays in one thread.

Check your spam folder. If the reply isn’t there, write in the same thread — that way we see the whole story.