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Online booking for body repair shops

A client with photographs of a dented wing books the inspection themselves instead of waiting on a reply. The bay and the spray booth stay held for exactly as many days as the repair runs, and collection is a booking of its own, so the owner knows when to come for the car.

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A technician masking a car before paint in the body shop bay

How to open booking at a body shop?

Setting it up takes an evening: the jobs with the days they really run, the bays and the spray booth in the diary, a link to the inspection booking.

1

Describe the jobs

Inspection and estimate, bumper repair, wing replacement, a panel resprayed, each with its own length and price.

2

Add the bays and the booth

Every bay and the spray booth is added as a specialist in the diary: while a car is on one, nothing else can be put there.

3

Share the link

Put it on Instagram, in Viber and on your Google Maps listing, and inspection bookings land in the shop diary at once.

What the shop gets

An estimate without the thread. A bay never idle. A collection date nobody has to ring about.

Bookly holds the inspection booking, the days each bay is taken and the collection date, so a technician does not put the sander down to answer the phone.

From photos to an inspection

Turn photographs from the roadside into a booking at a set hour

The client photographs the damage where it happened and wants a number. Nobody can give an exact one before the panel is off, but the page shows the jobs, what they roughly cost and the free hours for an inspection, so the conversation ends in a booking rather than a request for one more photo from the side.

  • Jobs with an indicative price and length
  • A form with make, year, registration and VIN
  • Inspection booking open to clients around the clock
The bay for every day of the job

Never promise the next client a bay that is still taken

Strip-down, pulling, primer, paint, baking, reassembly: each stage has its own person, and the car sits in the same place through all of them. The bay and the booth are added as specialists with schedules of their own, so the next client is given the day the bay is genuinely free, not the day it looked as though you would be finished.

  • A repair takes all of its days in the diary
  • A schedule of its own for every bay and the booth
  • A reminder before drop-off and before collection
Fewer "any news?" calls

Give the owner a date instead of a daily phone call

Someone whose only car is in your bay rings every second day to ask what stage it is at. Every one of those calls is a technician putting down a tool. Collection sits in the diary as a booking of its own with a reminder, and when a part is late you move the booking, and the reminder then goes out on the new date.

  • Collection booked as its own slot in the diary
  • A history of repairs and notes on every car
  • VIN, paint code and past work on the client card
Everything a body shop booking needs

Clients see when a bay is genuinely free

The jobs, what they roughly cost, the free hours for an inspection and the day a bay comes free sit on one page, and clients choose for themselves, from any device.

An inspection booked in a few taps

The client picks an inspection or a specific job and confirms the hour, with no call to the shop and no waiting while somebody wipes their hands.

Only the real openings

The diary offers only the hours a bay is actually free, counting the cars already standing in the shop.

Answers without messaging

How many days the car will be in, whether you work with insurers, what a respray of one panel covers: it is all on the page, so nobody explains it again every day.

Booking from the roadside

The page works the same on a phone, so the client books while waiting for the recovery truck, not in the evening at home.

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The result in numbers

A bay is held for exactly as long as the repair runs

A car goes in for five days, and for those five days the bay is taken in the diary rather than "some time this week". The next client is given the day it really comes free, and the owner of the car already in the shop has a collection date instead of another phone call.

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24/7

Clients book an inspection straight after a prang

3 min

To add a job with its length and price

100%

Of drop-off and collection reminders go out automatically

30+

Integrations, calendar and Telegram among them

(4.9/5)

500+ businesses already run on Bookly

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Have a question about Bookly for body repair shops?

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Already asked

we cant price a repair until weve seen the car can the booking page show that instead of a number

Rosie

Bookly team

Yes. Set the repair’s price type to Negotiable, and the booking page shows that instead of a number. For the inspection itself you can keep a Fixed price or use Price from.

What gets booked online is the inspection, not the repair: the client picks the hour you will look at the car and price the work. The days the car occupies a bay go into the diary after that, once it is clear what actually needs doing.

The repair goes into the diary across all of its days, and the bays and the spray booth are added as specialists of their own. While a car is on a bay, that time is not offered to anyone else, so two cars never end up in the same one.

Bookly does not track repair stages and does not send status updates. What it does is simpler: collection sits in the diary as a booking with a reminder, so the client has the answer to the question they were really calling about: when to come. If the date moves, you move the booking, and the reminder goes out on the new one.

Yes. The form lives on a page of its own: make, year, registration, VIN, how the damage happened and a link to the photographs. The answers gather in Forms, and what matters you keep as a note on the client card.

No. Estimates, authorisations and completion forms stay where you keep them now, because Bookly is not an accounting system and not a document system. It holds the inspection and drop-off bookings, the form with the policy details and the notes on the card, so the insurer’s assessor and the owner are not sent to the same bay at the same hour.

Bookly takes no payment on the booking page. You take the deposit your own way and enter it as an operation of its own in finances, while the method on the booking itself is marked in the booking panel. It is the normal thing to do when a part is ordered for one particular car and the paint is mixed to its code.

Yes. Create an account and set booking up with no card and no commitment.

Other niches in this industry

Bookly is not only for body repair shops. Pick your own line of work: the same tools are there, arranged around different days.

Online booking for body repair shops

Bookly is a Ukrainian online booking and CRM service for body repair shops: clients book the inspection themselves, the bay and the spray booth stay held for every day of the repair, and collection is a booking of its own. The car’s owner knows when to collect it.

Body repair does not start with a free hour, it starts with photographs. The client is standing by the car, taking pictures of a dented wing and asking what it will cost. No technician can name an exact figure before the panel comes off, and the thread drags into a second day: send one more photo, now from the side, now closer. A booking page ends that pause: the jobs and their indicative prices are on the page along with the free hours, so the client books an inspection at a set time.

Then the car goes into a bay and stands there for a week, two or three. Strip-down, pulling, primer, paint, baking, reassembly: each stage has its own person, and the bay and the spray booth are occupied throughout. In Bookly the bay and the booth are added as specialists with schedules of their own: while a car is on one, that time is not offered to anyone else, and the next client is given the day it genuinely comes free.

The most expensive minutes in a body shop go on phone calls. Someone whose only car is in your bay rings every second day to ask what stage it is at, and every one of those calls means somebody has put a tool down. Bookly does not track repair stages and does not send status updates. It does something plainer: collection sits in the diary as a booking of its own with a reminder, so the client has an answer to the question that was actually bothering them: when to come. If a part is late, the booking moves and the reminder goes out on the new date.

Roughly half the work comes through an insurer, and there the paperwork weighs as much as the welding. Bookly does not draw up estimates and does not issue authorisations or completion forms, and that stays where you keep it now. What it does give you is a form before the visit with the make, year, registration and VIN, a client card holding past repairs, the paint code and your own notes, stock tracking for paint, primer and abrasives, and analytics of what each kind of work and each technician brings in.