My Profile: name, avatar, phone, language and theme

In Settings → My Profile you change your name, avatar, username, phone number (confirmed with a code by SMS), account language and time zone. The theme is in the account menu, and “Currency” only affects Bookly’s own prices.

Who can do this. Everyone changes their own profile — the owner and salon staff alike. A staff account has no username and no “Currency”.

How to do it

1. On a computer, open the account menu (your avatar) → “My Profile”. The same page is Settings → the “My Profile” tab.
2. Change what you need: “Name” and “Surname”, “Username”, “Account language” or “Timezone”.
3. Click “Save”. You’ll see “Profile updated.”

On a phone: “Profile & Settings” → “Account” → “My Profile”. Language, theme and currency are in the “System” section there.

Avatar

Click “Change avatar” and pick a photo: “JPEG, PNG or WebP, up to 5 MB.” Bookly crops it to a square before saving. To take the photo off, click “Remove”.

Username

You can sign in to Bookly with your username instead of your email. The rules: “3–32 characters: Latin letters, digits, hyphen and underscore. Must be unique.” Dots and spaces don’t work.

Phone number

A phone number is optional, but it helps with account recovery and important security alerts. Enter it with the country code, starting with +.

1. Next to “Phone number”, click “Verify by SMS”.
2. Enter the 4-digit code from the SMS and click “Confirm”. The code is valid for 5 minutes, allows 3 tries, and you can ask for a new one after 60 seconds.
3. “Verified” appears next to the number.

On a computer, a new number is saved only once you confirm it with the code. 2FA codes by SMS go only to a verified number — see 2FA codes by SMS.

Account language

Under “Account language”, choose English or Українська and click “Save”. On a phone, you change it in “Profile & Settings” → “System” → “Language”: it switches as soon as you pick one.

Theme: light or dark

The theme isn’t in the profile but in the account menu: “Theme” → “Dark” or “Light”. On a phone: “Profile & Settings” → “System” → “Appearance”: “Light”, “Dark” or “System”, which follows your phone.

Currency

“Currency” — US dollar, euro or hryvnia — is only in the owner’s account. “Bookly prices — plans, SMS packages and invoices — are shown in this currency. It does not affect your own service prices in CRM.” The salon’s own currency is set in the CRM — see Changing currency: amounts are not converted.

Email and account type

You can’t change your email in the profile: “*Manage your email address from the Security tab.” — see How to change your account email. The account type — “Personal” or “Company” — is switched at the top of the profile: Personal account or company account. A company account has “Company Name” and “Logo” instead of a name and username, and the tab is called “My Company”.

If something doesn’t work

“Could not update your profile.”

Check the fields and click “Save” again. The username is the usual culprit: if you see “Username: 3 to 32 characters — Latin letters, digits, hyphen and underscore.”, remove any dots, spaces or non-Latin letters. If the username is already taken, pick another one.

“Could not update the avatar.”

Check that the photo is a JPEG, PNG or WebP. If you see that the file is over 25 MB, pick a smaller photo.

“Wrong code. Check the SMS and try again.”

Enter the code from the latest SMS. If the code has expired or you’ve run out of tries, ask for a new one with “Send again”. Other messages about SMS codes are explained in 2FA codes by SMS.

“Confirm this change with a two-step sign-in code.”

This happens when you change your number while SMS codes are your second factor. How to change the number in that case: 2FA codes by SMS.

Related articles

• How to change your account email
• 2FA codes by SMS
• Time zones: where to set them and what they change