Anna Lewis
Mon
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Notifications and Integrations
Bookly integrations: what connects today
In the CRM → Workspace → Integrations you can connect Google Calendar and Apple Calendar (iCloud). The Bookly.me page and the Telegram bot are part of Bookly itself. Google Analytics, Tag Manager and Meta Pixel for your page are connected in Multilink → page settings → Analytics.
3 min read
In this article
In the CRM → Workspace → Integrations you can connect Google Calendar and Apple Calendar (iCloud). The Bookly.me page and the Telegram bot are part of Bookly itself. Google Analytics, Tag Manager and Meta Pixel for your page are connected in Multilink → page settings → Analytics.
Who sees integrations
The “All integrations” catalogue is visible to the owner and to “Full access”. A staff member sees only the Calendars section — to connect their own calendar.
Integrations in the CRM
- The Bookly.me page and the Telegram bot are marked “Part of Bookly”: they are built into Bookly, so there is nothing to connect. The Bookly.me page is “Your public booking page: appointments land straight in the CRM.”
- Google Calendar and Apple Calendar (iCloud) are “Available” on the Pro and Team plans: Bookly bookings show up in each specialist’s calendar by themselves. How to connect them is in Sync with Google Calendar and Apple Calendar (iCloud).
Instagram, Viber and Google Analytics in the CRM catalogue
These cards are marked “Soon” in the catalogue: Instagram — “Bookings from your Instagram profile”, Viber — “Reminders and confirmations in Viber”, Google Analytics — “Track visits and conversions of your booking page”. What you can do already:
- to get bookings from Instagram, put the link to your Bookly page in your bio — see Share your booking link;
- client reminders go out by SMS — see SMS in Bookly: what is sent, the SMS Center and packs;
- Google Analytics 4, Tag Manager and Meta Pixel for your page are connected in Multilink — see Google Analytics, Tag Manager and Meta Pixel.
Page integrations in Multilink
In Multilink, in your page settings:
- Analytics — Google Analytics 4, Google Tag Manager and Meta Pixel, on the Pro and Team plans;
- Integrations — “Connect external apps and services to your page. We are working on it.”;
- Social Integrations — the TikTok and Instagram social networks and the Mailchimp, Klaviyo and Kit mailing services, marked “Soon”.
How to do it
- In the CRM, open Workspace → Integrations.
- In “All integrations”, find a card marked “Available”.
- Calendars are connected in the Calendars section with Connect, in the “My calendar” or “Whole salon” row.
If something goes wrong
The calendar card says “Pro and Team”
You’re on Basic: calendar sync is on Pro and Team. Plans are compared in Basic, Pro and Team plans: what’s the difference.
I see only Calendars, no catalogue
The integrations catalogue is visible to the owner and to “Full access”. With another access level only the Calendars section opens.
Didn’t find your case? Contact support. Write any time — we reply during working hours.
Related articles
Still have a question? Write any time — we reply during working hours.
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The notification bell: what arrives and turning on sound
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Which emails Bookly sends and which you can turn off
Sign-in codes, password resets, email confirmations, payments and receipts always arrive. In Settings → Notifications you can turn off emails about new leads, subscription reminders, product news and promos.
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SMS in Bookly: what is sent, the SMS Center and packs
Bookly sends SMS codes for signing in with 2FA and for confirming a client’s number in the booking widget. Automatic SMS to clients — confirmations, reminders and reschedule notices — are switched on in the widget, with templates and a log in the CRM → Workspace → SMS Center.
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